Our Hearing Professionals
Jack Felix, ACA, BC, HIS
Jack Felix is principal owner of Hearing Care Centers with offices in West Hartford, Bristol and Torrington, Connecticut. Mr. Felix has over 40 years’ experience in the Hearing Aid industry. He has a Bachelor of Science degree from Providence College, is licensed by the state of Connecticut as a Hearing Aid Specialist, and is Board Certified by the National Board in Hearing Instrument Sciences. In addition, Mr. Felix has been certified by the American Council of Audioprosthology as an Audioprosthologist. Mr. Felix has served as President of the Connecticut Hearing Aid Dispensers Organization (CHADO) as well as secretary and vice president of the organization.
Christina Bell, HIS
Office Manager / Hearing Professional
Nina is the office manager of the Torrington Office. She has been with Hearing Care Centers since 2006. Nina received her Hearing Instrument Specialist license in 2013 after successful completion of the study course from the International Hearing Society and she also graduated from the Alan Lowell Program for technique and competency in hearing science. In addition Nina is a Certified Medical Assistant and Phlebotomist and is working towards an Associate degree in Liberal Arts and Graphic Design at Northwestern Connecticut Community College. Nina is well equipped to answer any questions you may have about the latest technology in hearing aids.
Office Manager / Administrative Assistant
Ellen is the Administrative Assistant for Hearing Care Centers, and inter-office coordinator. Ellen has been with Hearing Care Centers since 2005 and she is also the manager of the main office in West Hartford. In her free time Ellen enjoys spending time with her grandchildren and traveling.
Patient Care Coordinator
Tom started in the Hearing Instrument Sciences Industry in 1979. He had his Hearing Instrument Science Licences in Connecticut, Massachusetts and California. Tom obtained his Master Hearing Instrument Science Specialist certification just prior to his retirement seven years ago. He presently is the Patient Care Coordinator for Hearing Care Centers and sets up testing, service appointments and makes sure all the patients needs are met in a compassionate and caring manor, "our patients are our family". Tom loves golf and is blessed to have his better half Jodi and son Jesse in his life.